B2B Account Manager | Tech Integrations & Operations. I connect ambitious partners, sharp operations, and the technical systems that make growth dependable.
Versatile B2B Account Manager with a technical background across APIs, SQL, infrastructure, and data operations. I bridge the gap between business partners and technical teams, turning complex integrations into dependable, high-performing relationships.
Tbilisi, Georgia Open to relocation · EU / UAE / Worldwide
02Career path
Apr 2026 — Present
Remote
Partnership Operations Manager
NDA · B2B FinTech
Current
Orchestrated B2B partnership operations across FinTech and Affiliate Marketing as the primary point of contact for complex operational issues.
Analyzed client data and feedback trends to integrate technical tools, accelerate workflows, and improve service efficiency.
Managed high-availability global support operations and performance metrics while contributing to cross-functional team development.
Nov 2025 — Apr 2026
Tbilisi, Georgia
Spot Sales Manager
Hegelmann Group Family Organization
Managed high-frequency spot market sales and logistics operations within a leading European transport network.
Used data-driven negotiation to optimize resource allocation, freight margins, and service delivery KPIs.
Oct 2024 — May 2026
Remote
AI & Data Engineer
Hornpiper
Deployed and monitored containerized applications with Docker, targeting 99.9% system uptime.
Built observability and alerting with Datadog, automated deployment pipelines with GitHub Actions, and managed infrastructure through Terraform.
Jan 2025 — Aug 2025
Baku, Azerbaijan
Co-Founder & CTO
Karto.az · GeoTech Startup
Designed and managed AWS infrastructure across EC2, S3, and RDS for a geospatial MVP.
Engineered automated backend services with Python and FastAPI, connecting business needs to reliable technical execution.
May 2025 — Aug 2025
Baku, Azerbaijan
E-commerce Specialist
StarTravel
Optimized digital sales channels and product listings to improve conversion.
Automated booking workflows and customer transaction processing.
Jan 2023 — Sept 2024
Tbilisi / Baku
SMB & Key Account Manager
Wolt · DoorDash subsidiary
Managed a comprehensive portfolio of retail and restaurant accounts, driving month-over-month sales growth through KPI tracking and quality checks.
Optimized partner assortments, executed promotional campaigns, and translated merchant feedback into product improvements.
Provided dedicated after-sales support and built long-term B2B relationships across operations, marketing, and product teams.
Sept 2021 — Dec 2022
Baku, Azerbaijan
Support Associate
Wolt
Mentored 5+ associates and led high-priority escalations with 100% SLA compliance.
Built custom Slack bots for ticket routing and internal communication, alongside quality audits and performance reviews.
2018 — 2019
Baku, Azerbaijan
IT Automation Technician
POS.AZ
Automated retail systems and queue-management hardware with Python scripts.
Managed on-site IT infrastructure and hardware maintenance for enterprise clients.